Returns & Exchanges

At NPR Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

3

Ship the Package

Affix the return label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

4

Receive Your Refund

After our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing